personalize every interaction to deliver the highest save rate
Understand why customers cancel, predict the best save tactic and deliver on-brand retention experiences across every channel.
Millions of 5-Star Conversations






Increased Save Rates
Understand why customers cancel and personalize every retention moment with save experiences your team fully controls.

Offer personalized, high-conversion save tactics
Easily manage your AI agent’s response in any situation reliably and accurately using your knowledge, integrations and guidance.
Offer personalized, high-conversion save tactics
Easily manage your AI agent’s response in any situation reliably and accurately using your knowledge, integrations and guidance.


Full visibility into cancel reasons
Understand cancel reasons and performance across every user type, cancel reason and save tactic.
Full visibility into cancel reasons
Understand cancel reasons and performance across every user type, cancel reason and save tactic.


Faster and smarter optimization
Use A/B test tactics, improve save rates weekly and block repeat offenders with built-in memory and anti-abuse controls.
Faster and smarter optimization
Use A/B test tactics, improve save rates weekly and block repeat offenders with built-in memory and anti-abuse controls.


“Applied Labs stepped in with a level of ownership you rarely get from a vendor. The speed we can now test and iterate on cancel reasons and save tactics is on a different level.”

Travis Crawford
Senior Director of Ecommerce
Trusted by thousands of customers








