A modern help desk built for efficiency and clarity
Get neatly organized conversations and tickets completed faster by watching your AI at work or by human agents with full context.
Millions of 5-Star Conversations
Full Visibility & Control
Manage conversations efficiently with clear visibility into what the AI handled, what humans touched and how every issue moved to resolution.
View all AI- and human-handled conversations
See all chats and tickets in neatly organized views that you can fully customize.
View all AI- and human-handled conversations
See all chats and tickets in neatly organized views that you can fully customize.
Resolve work quickly with an AI co-pilot
Use an on-brand, customized AI co-pilot to save your team time resolving issues faster than ever before.
Resolve work quickly with an AI co-pilot
Use an on-brand, customized AI co-pilot to save your team time resolving issues faster than ever before.
Know each customer and optimize personalization
Your help desk builds memory across interactions so AI and humans respond with better context and responses.
Know each customer and optimize personalization
Your help desk builds memory across interactions so AI and humans respond with better context and responses.
“Applied Labs strikes that elusive balance between AI efficiency and the human touch. Their sophisticated AI Agents already saved us 67% on operational costs.”
Tim Humangit
Head of Support and Safety
Trusted by thousands of customers