REALISTIC AI Support Agents for complex customer issues
Go live in 30 days with the most outcome-oriented AI Support Agent. Achieve 70%+ AI Resolution Rate at 90%+ CSAT in 90 days.
Millions of 5-Star Conversations
On-Brand Support
Drive the highest AI resolution without sacrificing customer satisfaction and human-level interaction.
Full control on every AI response
Easily manage your AI agent’s response in any situation reliably and accurately using your knowledge, integrations and guidance.
Full control on every AI response
Easily manage your AI agent’s response in any situation reliably and accurately using your knowledge, integrations and guidance.
Auto-resolve issues with AI workflows
Build multi-step AI workflows that can reliably auto-solve complex customer issues.
Auto-resolve issues with AI workflows
Build multi-step AI workflows that can reliably auto-solve complex customer issues.
Improve all AI experiences
Understand what the AI did, why it did it and how to improve it on key metrics like CSAT, AI resolution rate, speed and more at scale.
Improve all AI experiences
Understand what the AI did, why it did it and how to improve it on key metrics like CSAT, AI resolution rate, speed and more at scale.
“With Applied Labs, our bot now outperforms human agents with 95% CSAT, and automation has increased by 31% in less than 90 days - all while cutting our platform costs in half.”
Caitlin Logan
VP of Customer Service
Trusted by thousands of customers