Enterprise logistics workflows, automated by AI agents
Coordinate complex workflows across tenders, appointments, tracking, documents, billing, and the systems your operations teams already use.
Built for reliable multi-party coordination
Automate the manual coordination between shippers, carriers, facilities, shared inboxes, portals, and TMS records without losing human review on exceptions.
Applied agent
Enterprise logistics workflows, automated by AI agents
Automate the freight workflow across every system
Agents carry shipment context from tender intake through appointment scheduling, exception handling, document collection, and billing review.
Carrier, facility, document, and billing work stay tied to one shipment record.
Agent extracted lane, commodity, appointment rules, and accessorial notes.
Availability matched to pickup window and sent back to the broker queue.
Delivery dock rejected requested slot; agent proposed two alternate windows.
POD, rate confirmation, and receipt check are ready for invoice audit.
Measure exceptions, documents, dwell, and billing pressure
Track coordination bottlenecks by lane, carrier, facility, customer, document type, and workflow step so operators know where freight slows down.
Conversation Overview
Workforce Efficiency Analytics
Conversations in the selected time range.
Share of conversations resolved with AI intervention.
Share of 4 and 5 ratings in the selected window.
Average time to resolution across staffed workflows.
Weekly queue volume and contained conversations
Weekly rate of conversations resolved with AI intervention
Share of conversation volume by operating channel
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