Launch
For teams moving the first support queues into one helpdesk and CRM.
from$0.99/outcome
$0 per seat/mo
- Unlimited teammates
- Shared inbox and ticketing
- Customer CRM timeline
- Support Agent for chat and email
- Macros, tags, and routing
Pricing aligned with AI
Resolve customer issues automatically, with $0 per seat/mo for your team.
Growth
Most PopularFor support teams automating repeat issues across growing queues.
from$0.99/outcome
$0 per seat/mo
- Omnichannel support queue
- Conversion and Save agents
- Proactive Agent campaigns
- Workflow automation builder
- Help center and answer sources
Scale
For high-volume teams operating multiple queues, brands, and AI agents.
from$0.99/outcome
$0 per seat/mo
- Volume pricing available
- Multi-brand routing
- Voice and escalation workflows
- Voice of Customer insights
- Quality Assurance scorecards
- Advanced analytics
Enterprise
For organizations with custom volume, compliance, and implementation needs.
from$0.99/outcome
$0 per seat/mo
- Volume pricing available
- Custom ticket commitments
- Dedicated launch team
- RBAC and advanced permissions
- Security and procurement support
- Custom reporting exports
- Enterprise SLAs
When AI resolve more of the queue, your pricing should reflect it.
- Unlimited teammates
- AI Agent work at the center
- QA and human escalation in one desk
- Customer CRM timeline
- Profiles, tags, and conversation history
Help desk + CRM
See the impact Applied could have on your business.
Model how Applied resolves more customer work at scale, without adding headcount.
Agent calculator
/mo
$/yr
67%
1%100%
Support Agent. Estimated 3-year value: $6,422,580. Return on investment: 1,163 percent.
Applied AI agent will save you
$6,422,580
Over 3 years
Return on investment
1,163%
$0.99 / outcome
| Before Applied | Year 1 | Year 2 | Year 3 | Total | |
|---|---|---|---|---|---|
| Employee cost | $3,000,000 | $891,000 | $675,000 | $459,000 | $2,025,000 |
| Applied cost | - | $167,033 | $184,140 | $201,247 | $552,420 |
| Agents freed | - | 55 | 6 | 5 | 66 |
| Your savings | - | $1,941,967 | $2,140,860 | $2,339,753 | $6,422,580 |
Compare plans without counting teammates.
Review the volume, agent, workflow, and governance differences across every Applied plan.
| Feature | Launch | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Monthly ticket volume | 0-5k tickets/mo | 5k-25k tickets/mo | 25k-50k tickets/mo | 50k+ tickets/mo |
| Teammates | Unlimited | Unlimited | Unlimited | Unlimited |
| Help desk + CRM | Included | Included | Included | Included |
| Support Agent | Chat, email | Omnichannel | Omnichannel | Custom |
| Conversion Agent | - | Included | Included | Custom |
| Save Agent | - | Included | Included | Custom |
| Proactive Agent | - | Included | Included | Custom |
| Voice of Customer | - | - | Included | Custom |
| Quality Assurance | - | - | Included | Custom |
| Automation workflows | Core | Advanced | Advanced | Custom |
| Advanced analytics | - | - | Included | Custom |
| RBAC | - | - | - | Included |
| Security and support | Standard | Standard | Priority | Enterprise |
FAQs
Answers to the pricing questions teams usually ask before choosing a plan.
How does Applied pricing work?
Choose the plan that matches the customer work you want Applied to own, then pay for outcomes instead of seats. Your bill tracks resolved conversations, saved customers, qualified conversions, or qualified actions rather than the number of teammates in your helpdesk.
What counts as an outcome?
An outcome is a completed piece of customer work: a support conversation resolved by Applied, a save conversation that keeps a customer, a sales conversation that becomes a qualified conversion, or a proactive workflow that creates a qualified action. The calculator lets you model each workflow before you talk through pricing.
Are seats really $0?
Yes. Invite support, operations, product, finance, and leadership without turning every collaborator into another software charge. Plans set the feature scope; seats stay included.
Can Applied run on our existing helpdesk?
Yes. Applied AI Agent can launch on top of your current helpdesk, including Salesforce, Zendesk, and more. Teams use this path when they want outcome-based automation now and a broader helpdesk move later.
What happens at higher volume?
Scale and Enterprise teams can move from standard outcome rates to volume terms. Sales can shape custom commitments, outcome definitions, launch scope, procurement, and support around your queue.
Talk to Applied
Contact sales for enterprise AI agents.
Design the right volume terms, launch plan, governance, and support model for the customer work you want Applied to own.