Turn shopper consideration into revenue.

Detect buying signals, recommend the right product, and attribute every assisted cart and order.

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A merchandising lead adding a selected sample to a personalized recommendation rail

Personalize buying paths

Sync your catalog and tune triggers by shopper intent.

  • Easy setupImport products and keep them synced.
  • Page-optimized triggersTrigger by product, collection, cart, or checkout.
  • Track consideration questionsCatch sizing, fit, availability, and comparison questions.
Shopify product sync dashboard for Luna Active

Test before launch

Preview gift, comparison, and upsell paths.

  • Conversion ScenariosRun shopper scripts before they go live.
  • Recommendation CoverageSpot missing intents and weak product matches.
  • A/B TestingCompare strategies on the same buying moment.
Luna Active conversion agent test conversation

Convert on every channel

Show product cards, bundles, and add-ons anywhere.

  • Visual Product CardsShow image, price, and one-click Add to Cart.
  • Personalized RecommendationsUse orders, browsing, and stated preferences.
  • Upsell & Bundle IntelligenceSurface bundles and add-ons at the right moment.
Luna Active conversion agent deployed across chat, email, and SMS

Measure what sells

See which triggers create carts, orders, and revenue.

  • Conversion FunnelTrack trigger to card, cart, and order.
  • Revenue AttributionTie revenue to each trigger and recommendation.
  • Weekly InsightsSend top products and weak triggers to Slack.
Analyze

Luna Active revenue dashboard

Assisted carts
624

+19%

Accepted recs
41%

+8 pts

Order paths
218

attributed

Weekly movement
Assisted cartsQuestions
W1W2W3W4W5W6
Outcome mix
Sizing guidance44%
Product compare31%
Offer needed12%
Ripple
Aditya Garla

Aditya Garla

Head of Performance and E-commerce

68% AI Resolution Rate, 20% Lift in Revenue per Visitor: How ripple⁺ Built an AI-Native CX Stack

Read case studies

Works across the Applied agent family.

Use the same context and controls across support, save, conversion, and proactive workflows.

Support Agent

Resolve known issues with policy and queue control.

Save Agent

Reduce churn with governed retention tactics.

Conversion Agent

Respond to buying intent at the moment it appears.

Proactive Agent

Act on customer signals before they become tickets.

Choose the buying moments Applied should own first.

Detect intent, guide the conversation, and measure which paths create orders.

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