Refund Spike Diagnostician

Explain sudden refund pain before it becomes a weekly fire drill.

Refund Spike Diagnostician Explain sudden refund pain before it becomes a weekly fire drill.

Correlates refund spikes with SKUs, promos, carriers, payment methods, and contact themes to surface the likeliest operational causes.

Example insight report

The diagnosis correlates refunds with SKUs, promos, carriers, payment methods, and contact themes before the weekly fire drill.

Refund requests

Critical

+41%

since promo

Revenue exposure

Warning

$68k

last 48h

Refund requests

Includes

Shopify

Connector

Adds order, customer, product, fulfillment, and ecommerce context from Shopify.

Stripe

Connector

Adds payments, subscriptions, invoices, disputes, and revenue context from Stripe.

Zendesk

Connector

Reads tickets, macros, CSAT, escalations, and support history from Zendesk.

Snowflake

Connector

Adds warehouse-backed customer, operational, finance, and product data from Snowflake.

Slack

Connector

Reads team channels, standups, escalation threads, and handoff conversations from Slack.